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Payment & reimbursement

Insurance, HSA/FSA, and reimbursement.

Our in-home service is private-pay, which lets us offer personal, flexible, and timely care. Here's exactly how payment works — and how many families seek reimbursement afterward.

The essentials

How payment works.

Seeking reimbursement

How families submit to insurance.

Because we don't bill insurers directly, families pay up front and then submit a claim to their own plan. Many are reimbursed in part or in full — though it always depends on the plan.

1
Pay for your visit. You'll receive a clear receipt for the service.
2
Request your Itemized Receipt for Insurance Submission. Just ask and we'll provide it with the details most insurers look for, including the diagnosis code Z41.2 (routine male circumcision) where applicable.
3
Submit a claim to your insurer. Send the receipt to your insurance company using their out-of-network or reimbursement process.
4
Receive any reimbursement directly. If approved, your insurer reimburses you according to your plan's benefits.

HSA/FSA eligibility, insurance coverage, reimbursement, and tax treatment are determined solely by your plan administrator or insurer — we can't guarantee any of them. Every plan is different, and some do not reimburse for out-of-network or non-billed services. We're always happy to provide documentation, but we can't promise a particular outcome.

Questions about cost or reimbursement?

Just ask — we'll walk you through it. Call or text our care team directly, with no pressure and no commitment.

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