Portal
Our in-home service is private-pay, which lets us offer personal, flexible, and timely care. Here's exactly how payment works — and how many families seek reimbursement afterward.
Because we don't bill insurers directly, families pay up front and then submit a claim to their own plan. Many are reimbursed in part or in full — though it always depends on the plan.
HSA/FSA eligibility, insurance coverage, reimbursement, and tax treatment are determined solely by your plan administrator or insurer — we can't guarantee any of them. Every plan is different, and some do not reimburse for out-of-network or non-billed services. We're always happy to provide documentation, but we can't promise a particular outcome.
Just ask — we'll walk you through it. Call or text our care team directly, with no pressure and no commitment.